Refunds
Does NervoMax Have a Money-Back Guarantee? How to Claim a Refund or Cancel an Order
Yes. A money-back guarantee is offered, and its terms are printed on the order page at checkout. We could not confirm how many days it lasts, so we state no number. To claim, call the order desk at +1 (302) 200-3480 with your order ID first, then mail the bottles with tracking.
Written by the NervoMax editorial team · Medically reviewed by Dr. Alaa Abd-Elsayed, MD, PhysicianReview date · Last updated · 6 min read
Read the label, then decideRead the guarantee line on the order page, and save a screenshot, before you pay.
See today's price and guaranteeNervomax runs this site and earns money when you buy through its order links.
Key facts
What are the key facts about the NervoMax guarantee and refunds?
- A money-back guarantee is offered. The terms are printed on the order page at checkout.
- The length is not confirmed here. A “60 day” figure appears in search phrases, but we could not verify it, so we do not state it.
- Call the order desk at +1 (302) 200-3480 with your order ID before you mail anything.
- Mail returns to 3 Park Avenue, Floor 36, New York, NY 10016, USA, with your full name, email and order ID inside the box.
- The buyer pays return shipping. Use a tracked service.
- Refunds are issued 3 to 5 business days after the returned bottles are credited, then take 5 to 10 days to post on your card.
- A guarantee is a purchase policy. It is not a promise that NervoMax will work.
The basics
Does NervoMax have a money-back guarantee?
Yes. The terms live on the order page, and you should read them before you pay.
A money-back seal appears in the brand art. It names no day count, so the order page is the place to confirm the length. We could not confirm it, so we do not print a number. Save a screenshot of the guarantee line at checkout.
A guarantee limits what a trial costs you if the capsules are not a fit. It says nothing about whether they work. No study of NervoMax exists, and tingling can come from many causes.
The 60 day question
Is the NervoMax guarantee 60 days?
You may have seen “NervoMax 60 day guarantee” in a search or an ad. We could not confirm that figure from the order page or the label, so we cannot repeat it as a fact.
Do not rely on a number you saw elsewhere. Read the guarantee line on your own order page at checkout. If it is unclear, ask the order desk, and write down the date, the time and the name of the person who answered.
How to claim
How do you claim a NervoMax refund?
Find your order ID
It is in the confirmation email. Write it down with the email address you used.
Call the order desk
Call +1 (302) 200-3480 and say you want to use the money-back guarantee. You can also write to [email protected].
Put three questions to the desk
Is my order still inside the window? Should opened bottles come back too? Is there a return reference for the parcel?
Mail the bottles with tracking
Add a note with your full name, email and order ID. Keep the receipt and the tracking number.
Wait for the credit
When the returned bottles are credited, the refund is issued, and your card issuer posts it after that.
Phone first, mail second. A parcel nobody expects may sit unmatched in the warehouse.
Where to send
Where do you mail a NervoMax return?
Send returns to 3 Park Avenue, Floor 36, New York, NY 10016, USA. The office at 40 West 57th Street is not for returns. A parcel sent there may be delayed or lost.
- All bottles the desk asked for, empty or not, as the desk directs.
- A note with your full name, email and order ID.
- Any return reference the desk gave you.
- Tracked postage, paid by you.
Whether opened or empty bottles qualify is not something we can confirm. Get the answer on the phone first.
Timing
How soon does the money come back?
| Stage | Who acts | Typical time |
|---|---|---|
| Guarantee window | Set on the order page | Not confirmed by us |
| Your call to the desk | You | Before you mail anything |
| Parcel in the mail | Your carrier | See your tracking |
| Return credited | Returns warehouse | Not published |
| Refund issued | Order desk | 3 to 5 business days after credit |
| Refund on your card | Your card issuer | 5 to 10 days after it is issued |
That adds up to two weeks or more in some cases, once your own mailing time is counted. Keep the tracking number until the money is back on your card statement.
Cancel an order
Can you cancel a NervoMax order before it ships?
Call the order desk right away. Cancelling is easiest before the parcel leaves the warehouse. Once it ships, the desk will usually treat it as a return.
Have your order ID ready and ask for an email that confirms the cancellation. If a charge still shows up, that email is your proof. The website inbox, [email protected], cannot see orders or start a refund.
The marketplace's own return rules apply, not the order desk's. Start the return inside the marketplace order screen and keep messages on the platform.
Health first
Should you stop first and claim later if tingling gets worse?
Yes. Stop the capsules and call your doctor if numbness or tingling gets worse. Too much vitamin B6 can cause these symptoms (NIH ODS, Vitamin B6), and NervoMax does not print its B6 amount. Bring the bottle to the visit.
After that, ring the desk about a refund. Your health comes before the paperwork. A chargeback with your card issuer can freeze the order while the bank reviews it, so try the desk first.
Policy facts
What are the guarantee and return facts in one table?
| Item | What is published |
|---|---|
| Guarantee | Money-back, terms on the order page |
| Guarantee length | Not confirmed |
| Start a claim | Call +1 (302) 200-3480 or email [email protected] |
| Returns address | 3 Park Avenue, Floor 36, New York, NY 10016, USA |
| Return shipping | Paid by the buyer; tracked service |
| Price | Shown at checkout |
Sources
Where do the facts on this page come from?
Guarantee and return facts come from this site's own policy pages. Outside facts link below.
- Vitamin B6: Fact Sheet for Health Professionals. NIH Office of Dietary Supplements, 2023.RDA 1.3 to 1.7 mg. U.S. upper limit 100 mg a day. Too much B6 can cause sensory nerve damage.
Who wrote this
Who wrote and reviewed this page?
Plain-language pages built from the bottle label and linked public health sources such as NIH, FDA and Cochrane.
Last updated . Read our editorial standards and how we check reviews. This website is run by Nervomax, a USA authorized NervoMax retailer, not by the manufacturer. We earn money when you buy through our order links.
FAQ
Frequently asked questions
Does NervoMax have a money-back guarantee?
Yes. A money-back guarantee is offered, and its terms are printed on the order page at checkout. We could not confirm how long it lasts, so read the guarantee line before you pay and save a screenshot.
Is the NervoMax guarantee 60 days?
We could not confirm a 60 day figure, so we do not state it. Read the guarantee line on your own order page. The order desk at +1 (302) 200-3480 can tell you whether your order is still covered.
How do I claim my money back?
Phone the order desk on +1 (302) 200-3480, give your order ID and ask to use the guarantee. Then mail the bottles with tracking to the returns address, with a note showing your full name, email and order ID.
Who pays return shipping for NervoMax?
The buyer pays, and a tracked service is advised. Hold on to the postage receipt and tracking number until your card statement shows the refund.
How long until the refund reaches my card?
The desk issues the refund 3 to 5 business days after the returned bottles are credited. Your card issuer then takes 5 to 10 days to post it, so allow two weeks or more.
Can I cancel a NervoMax order?
Call the order desk right away and ask for an email that confirms the cancellation. Cancelling is simplest before the parcel ships. After that, it is usually handled as a return.
Our view
Our view
Our view: a refund path is a sign of a serious seller, and this one is clear on the steps: phone, mail with tracking, wait for the credit. It is weaker on the one number people want most, the length of the window. That is why we tell you to read it for yourself.
If you suspect NervoMax is not for you, decide early. Call the desk with your order ID, ask the three questions on this page and write down the answers. Do it before the window can close, not after.
NervoMax is a dietary supplement. It is not FDA approved, and no dietary supplement is approved by the FDA before sale. It is not intended to diagnose, treat, cure or prevent any disease. This page is general information, not medical advice. Ask your doctor about any medical question or symptom.
Last updated .
Read the label, then decideThe order page shows the price and the guarantee terms before you confirm. Keep the order email for any refund call.
See today's price and guaranteeNervomax runs this site and earns money when you buy through its order links.